Privacy Policy and Terms of Service
Last updated: September 1, 2025
Privacy Policy
1. Data Controller
GameSpace Oy
Business ID: 3451154-6
Porvoonkatu 3, 00530 Helsinki
Phone: +358451301661
Email: semi.rantanen@gamespace.fi
2. Data Protection Contact Person
Semi Rantanen
Email: semi.rantanen@gamespace.fi
3. Register Name
GameSpace Oy customer register / marketing register
4. Legal Basis and Purpose of Personal Data Processing
The legal basis for processing personal data according to the EU General Data Protection Regulation is the person's consent. The purpose of processing personal data is to contact customers, maintain customer relationships and marketing. The data is not used for automated decision-making or profiling.
5. Register Data Content
The register may contain the following information:
- First name
- Last name
- Street address
- Postal code
- City
- Country
- Email address
- Phone number
- Company/organization name
- Information about ordered services and their changes
- Billing information
- Other information related to customer relationships and ordered services
6. Regular Data Sources
Customer information stored in the register is obtained from contact forms on the website, emails, phone conversations, contracts, customer meetings, through social media services and other situations where the customer provides their information.
Contact information of companies and other organizations may also be collected from public sources, such as websites, directory services and from other companies.
7. Regular Data Disclosures
Data is not regularly disclosed to other parties.
8. Data Transfer Outside EU/EEA
Personal data is not transferred outside the EU/EEA area, except for Google Analytics service and advertising services, which are implemented in GDPR-compliant manner.
9. Register Protection Principles
Every person in the register has the right to check the information stored about them in the register and demand correction of any incorrect information or completion of incomplete information. If a person wants to check the information stored about them or demand correction, the request must be sent in writing to the data controller. The data controller may, if necessary, ask the requester to prove their identity. The data controller responds to the customer within the time specified in the EU Data Protection Regulation (generally within one month).
10. Retention Period
Personal data is retained as long as the customer relationship is in effect or as required by statutory obligations, but for no more than 10 years.
11. Data Subject Rights
A person in the register has the right to request deletion of personal data concerning them from the register ("right to be forgotten"). Similarly, data subjects have other rights according to the EU General Data Protection Regulation, such as restriction of personal data processing in certain situations. Requests must be sent in writing to the data controller. The data controller may, if necessary, ask the requester to prove their identity. The data controller responds to the customer within the time specified in the EU Data Protection Regulation (generally within one month).
Contact info@gamespace.fi to exercise your rights.
12. Changes to Privacy Policy
Our website and privacy policy may be updated in the future. The date of the latest update of the privacy policy is stated in the policy. If there are significant changes to our policy, we will clearly announce them on our website.
Terms of Service
1. Application
These terms of service apply to the use of the GameSpace.fi website and services provided by GameSpace Oy. By using the site, you accept these terms.
2. Service Description
GameSpace offers gaming space for private events in Helsinki. Our services include space rental, gaming equipment and event management according to the agreement.
3. Reservations and Payment Terms
- Reservations are confirmed in writing by email
- Advance payment is required to confirm the reservation
- Events are primarily paid on-site by card. Invoicing is possible by separate agreement.
- VAT treatment of the price is always stated in the quotation.
4. Cancellation Terms
- Reservations can be cancelled free of charge at least 3 days before the agreed event.
- If cancellation is made less than 3 days before the event, we charge 50% of the agreed price as a contract penalty.
- If the customer fails to show up without cancellation notice, we charge 100% of the agreed price.
5. Customer Obligations
- Follow the facility's rules and regulations
- Be responsible for any damages caused
- Provide correct contact information when making a reservation
- Report any changes in advance
6. Liability Limitations
GameSpace is not liable for indirect damages or losses. Our liability is limited to the price of the event. We are not responsible for storing customers' personal items.
7. Intellectual Property Rights
The website content is protected by copyright. Using the content for commercial purposes without permission is prohibited.
8. Applicable Law and Dispute Resolution
Finnish law applies to these terms of service. Disputes are resolved in the Helsinki District Court.
9. Changes to Terms
We reserve the right to change the terms of service.